AQUATIC STUDIO

Live Arrival Guarantee

We stand behind every shipment with a clear claim process and responsive support.

Expert Packaging

Insulated boxes, oxygen-rich breather bags, and weather-aware packing for every order.

Selective Sourcing

Vibrant color, healthy genetics, stable lines — hand-selected from elite breeders worldwide.

Real Support

Questions about acclimation, water parameters, or your order? We reply within 24 hours.

COLLECTIONS

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PREMIUM COLLECTION

Betta Fish

💡 Each male Betta must be housed individually. Thrives at 76–82°F, pH 6.5–7.5. All quarantined 48h before shipping — covered by our 100% Live Arrival Guarantee.

ABOUT AQUATIC STUDIO

A modern aquatic brand built on quality, care, and trust.

Aquatic Studio was built for hobbyists who want beautiful freshwater livestock without guessing whether the shipment will arrive in good condition. We focus on quality control and customer trust from the moment an order is placed to the moment new livestock enters the tank.

Our philosophy: offer vibrant, carefully selected shrimp and fish, package them thoughtfully, and communicate clearly. Transparent expectations, responsive support, and a store experience designed to feel premium but approachable.

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POLICY

Live Arrival Guarantee

What’s Covered 🛡️

🚚 Live arrival on eligible livestock shipments delivered on the first attempt to the address provided at checkout.

📸 Dead on arrival with timely, clear photo proof.
😓 Transit stress causing non-viable livestock on arrival.
📦 Partial losses when the count falls short of the guaranteed quantity.

How to File a Claim 📩

⏱️ Contact support within 2 hours of delivery — no later than 24 hours after the package shows delivered.

📸 Clear photo of the unopened bag with contents clearly visible.
🏷️ Shipping label visible in at least one of the photos.
🧾 Order number and a short description of the issue.

What’s Not Covered ❌

🌡️ We cannot guarantee outcomes after livestock has been acclimated into unsuitable water conditions.

🚫 Claims without photos or submitted after 24 hours.
📦 Packages left outdoors in extreme temperatures after delivery.
📍 Incorrect addresses or reroutes requested by the customer.

EDUCATION

Quick Care Guides

🦐 Neocaridina Basics

Great for beginners and planted tank keepers looking for hardy, colorful shrimp.

Temperature: 68–78°F (20–26°C)
pH: 6.5–7.5 · GH: 6–12 · KH: 2–6
TDS: 150–250 · Min tank: 5 gallons
Stable parameters matter more than chasing perfect numbers
Drip acclimation strongly recommended after arrival

🦐 Caridina Basics

Premium lines do best in controlled conditions — for experienced keepers.

Temperature: 64–72°F (18–22°C)
pH: 5.8–6.8 · GH: 4–6 · KH: 0–2
TDS: 100–150 · Use RO water + remineralizer
Mature tanks with biofilm and hiding areas are essential
Avoid sudden parameter swings — especially after shipping

🐠 Betta Care

Bettas are hardy but have specific needs — each male must be housed alone.

Temperature: 76–82°F .pH: 6.5–7.5
Min tank: 5+ gallons with filtration.
Feed pellets + live/frozen bloodworms 2–3x per week
Keep lights dim for first 12–24h on arrival
Do not house with fin-nipping species

FAQs

Questions Customers Ask Most

Most shrimp are sold as juvenile to young adult size unless otherwise stated. This helps them ship safely while still coloring up beautifully in a proper environment.

Yes — we often include extras to help cover rare transit losses. Your colony will typically land above the listed count.

Temporary shipping stress can mute color. Most healthy shrimp regain full color within 48–72 hours of settling into stable, mature water.

You can, but long-term mixing produces less stable coloration in future generations. Most keepers separate lines if they want to preserve strain quality.

A slow drip acclimation is safest — aim for 45–60 minutes of gradual water mixing before transfer. Especially important for Caridina.

Inspect the order immediately on arrival regardless of delays. Contact us with photos right away if there is a live arrival issue.

We may hold orders when temperatures along the route are unsafe. Protecting livestock is always more important than forcing a shipment out.

REVIEWS

What Our Customers Say

⭐⭐⭐⭐⭐

This is my 3rd purchase and they continue to impress. The shrimp arrived healthy and vibrant — Aquatic Studio is by far the best.

Jordan B. · California

⭐⭐⭐⭐⭐

My Galaxy Koi Betta arrived in perfect condition. Colors even more stunning in person. Outstanding communication. 10 out of 10.

Marcus K. · Texas

⭐⭐⭐⭐⭐

DOA shrimp due to a heat wave. Aquatic Studio sent 10 replacements free of charge. All arrived beautiful. Exceptional service!

T. Morgan · Florida

CONTACT

Support, Wholesale & Order Help

Questions about your order, a species, or wholesale? Our team replies within 24 hours, Mon–Fri.

Email Support

support@seamoasis.com

Order issues, tracking, live arrival claims.

Wholesale

support@seamoasis.com

Reseller, retail, and partnership inquiries.

Instagram

@seamoasis

DMs open for quick pre-purchase questions.

Response Time

Within 24 hours Mon–Fri. Live arrival claims with photos get priority same-day response.

NEWSLETTER

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Shop by Category

Neocaridina

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Blue Dream Neocaridina Shrimp – Premium Live Freshwater Aquarium Shrimp

A modern aquatic brand built on quality, care, and trust.

Live Arrival Guarantee

Quick Care Guides

🦐 Neocaridina Basics

🦐 Caridina Basics

🐠 Betta Care

FAQs

Questions Customers Ask Most

What Our Customers Say

Support, Wholesale & Order Help

Get restocks, drops & care tips.

AQUATIC STUDIO